FREQUENTLY ASKED QUESTIONS Job seekers
Do I need to register to search for jobs? How do I create a user name and password? Can I sign in with my Scholastic User Name and Password? What to do after creating a username and password Unable to sign in as a job seeker How do I create a resume? Improve your chances of being contacted by an employer How can I improve my job search? How do I deactivate my School Jobs Now account? How can I contact customer service? How does my company open an account? Employers Can I sign in with my Scholastic User Name and Password? Unable to sign in as an Employer Credit card processing error when trying to make a payment We have multiple people on staff who will be posting jobs The advantages of establishing a Company Profile on School Jobs Now "Download Resume" doesn't appear on all resumes in advanced search How can I advertise with School Jobs Now? How can I contact sales support for School Jobs Now? School Jobs Now Pricing Print Recruitment Options General
Find out about School Jobs Now! The advantages of School Jobs Now’s keyword search How do I remove a saved password? Why am I sent to the sign in page when I click on a link? Receiving a blank page or missing information What Web browsers does School Jobs Now support? Question: Find out about School Jobs Now! Answer: Go to www.scholastic.com/schooljobsnow.com to learn more about School Jobs Now, a new education job search and recruitment solution from Scholastic. Question: Do I need to Register to search for jobs? Answer: You do not need to register to search School Jobs Now’s job listings. However, you will need to register and set up a User Name and Password in order to apply for a position. Registering also gives you enhanced search abilities, allows you to prepare resumes and cover letters online, and enables employers to find you. Question: How do I create a user name and password? Answer: Click on the "Register" link. Complete the registration form, and choose a unique User Name and Password. Question: Can I sign in with my Scholastic user name and password? Answer: Yes. You only need one User Name and Password for Scholastic.com’s online stores, Class Homepage Builder, Message Boards, or Clubs Ordering Online, and you can use that same User Name and Password to sign in to School Jobs Now. Question: What to do after creating a user name and password Answer: You should now prepare a resume and cover letter online. Potential jobs will be automatically matched to the information you provide in your resume and profile. The more complete and accurate this information is, the better your results will be. Check your message center frequently for new employer invitations and virtual agent messages. You may also want to perform simple and advanced searches. You can choose specific criteria on which you would like to focus your search to augment your profile. " Question: Unable to sign in as a job seeker Answer: To sign in, you must enter your exact User Name and Password (note that these are both case sensitive). If you have forgotten your User Name and Password, we’ll send you a reminder. Also, be sure that your browser has cookies enabled. Internet Explorer users can find more information on setting cookies from the Microsoft Help & Support area. Netscape Navigator/Communicator users can find more information from Netscape's Managing Your Cookies section. Question: How do I create a resume? Answer: Click “Sign In." Enter your User Name and Password. From your homepage, click on "Create a new resume." Click on the "?" icon for instructions competing the various sections. Question: Improve your chances of being contacted by an employer Answer: See our Career Resources for suggestions on improving your cover letter and for information on current trends and education issues that can help you fine-tune your resume. * Check your account frequently. * Update your information often as your skills change. * Include a descriptive and focused cover letter when applying for a job. * Use our Career Resources where you can access a wealth of information. Question: The advantages of School Job Now's keyword search Answer: School Jobs Now uses a “concept search” that provides more accurate results than a simple keyword search because it matches different words with similar meanings. Keyword searches produce only exact word matching. Concept searching allows candidates and employers to find each other even if they use different words with similar meanings. Question: How do I deactivate my School Jobs Now account? Answer: Please email SchoolJobsNow_CS@scholastic.com with your request, User Name and email address associated with the account. Your School Jobs Now account will be made inactivate so employers can no longer see your profile. However, your User Name and Password will continue to be active. You can use these to sign in to other secure areas of Scholastic.com. You will receive email verification when your School Jobs Now profile has been successfully removed. Question: How do I contact customer service? Answer: Job seekers can contact customer service via email. Question: How does my company open an account? Answer: To open an employer account with School Jobs Now, complete all the required information in the Employer Registration Form. Question: Can I sign in with my Scholastic user name and password? Answer: Employers cannot sign in to post jobs using the Scholastic.com User Name and Password they’ve set up for our online stores, Class Homepage Builder, Message Boards, or Clubs Ordering Online. To post a job with School Jobs Now, you will need to open an account by completing the Employer Registration Form. Question: Unable to sign in as an employer Answer: To sign in, you must enter your exact User Name and Password (note that these are both case sensitive). If you have forgotten your User Name and Password, we’ll send you a reminder.
Also, be sure that your browser has cookies enabled. Internet Explorer users can find more information on setting cookies from the Microsoft Help & Support area; Netscape Navigator/Communicator users can find more information from Netscape's Managing Your Cookies section. Question: How do I remove a saved password? Answer: To clear stored passwords in Internet Explorer for Windows, follow these steps: 1. Open Internet Explorer; 2. Click on Tools, and select Internet Options; 3. Click on the Content tab; 4. Click on the Auto Complete button; 5. Click Clear Passwords. Question: Why am I sent to the sign in page when I click on a link? Answer: For your security, you will be automatically logged out if you are idle for more than 30 minutes on any one page. If you attempt to access the site following 30 minutes of inactivity, you will be prompted to re-enter your User Name and Password. Any information not updated will be lost. Question: Receiving a blank page or missing information Answer: First, try refreshing or reloading the page. If you are still experiencing difficulties you may want to try clearing the cache and enabling all cookies in your Web browser. You may do this by the following: In Netscape 4.5: 1. On the toolbar, click "Edit", Then "Preferences;" 2. On the left hand side you will see a category called "Advanced," click on the "+" sign next to "Advanced for the drop down menu; 3. Click on "Cache;" 4. Click on "Clear Memory Cache;" 5. Click "OK" at prompt. 6. Click on "Clear Disk Cache;" 7. Click "OK" at prompt; 8. Click on "Advanced" on the left hand panel; 9. Click on "Accept all cookies;" 10. Click "OK" at bottom of the dialogue box. In Internet Explorer for Windows: 1. Go to "Tools", then "Internet Options;" 2. In the center box that says "Temporary Internet Files" click on "Delete Files;" 3. Click "OK" at prompt; 4. Click on the "Security" tab; 5. Make sure "Internet" is highlighted; 6. Click on "Custom level." 7. Under "Allow cookies that are stored on your computer," click the circle next to "Enable;" (alignment) 8. Under "Allow per-session cookies (not stored)," click the circle next to "Enable;" 9. Click "OK" at bottom of the dialogue box. Question: What Web browsers does School Jobs Now support? Answer: All features of School Jobs Now will work on Netscape 4.5 and later, Internet Explorer 4 and later, and Mozilla 1.0 and later. It is developed using Web standards supported by the broadest number of browsers. In order to ensure that your browser functions correctly and securely, you should use the latest version and keep it up to date. Question: Credit card processing error when trying to make a payment Answer: Contact Employer Customer Support for support. Question: We have multiple people on staff who will be posting jobs Answer: The choice is yours. Some employers choose to have one User Name and Password for their company while others prefer the flexibility of setting up separate User Names and Passwords for each user. If members of your organization share a User Name and Password, only one person will be able to sign in at one time. Once one person is signed in, other employees can not use the same login to view your company’s School Jobs Now homepage. With multiple accounts, several staff members can use School Jobs Now simultaneously. Question: The advantages of establishing a company profile on School Jobs Now Answer: The Company Profile allows you to market your organization to job seekers and provides more information about your company, your benefits, your culture, and your job opportunities. Company Profiles can also link directly to your corporate Web site. Question: "Download Resume" doesn't appear on all resumes in advanced search Answer: Job seekers can make their resume postings confidential. While confidential resumes are available for viewing through a search they are not available for download. A job seeker can choose to release a confidential resume when replying to a job posting. Question: How can I advertise with School Jobs Now? Answer: For information on placing an ad, please call 1-800-387-1437 or email us. Question: How can I contact sales support for School Jobs Now? Answer: For inquiries related to posting a job or advertisement with School Jobs Now, contact us via email or call 1-800-387-1437. For other general questions or comments, contact Customer Service via email. Job Postings Price 1 — 2 $195/item 3 — 9 $175/item 10 — 49 $150/item 50+ Contact our sales team by email or 1-877-338-7569 to discuss a custom program for your school/district. *Per 30-day posting. Enhancements * Job Posting Background Color (30 Days) Make your job posting stand out with background highlighting. $50/item * School/District Profile (90 Days) Attract candidates by advertising the benefits of your school/district. Profile includes a listing of all your job posting in one convenient location. $300/item * Featured Employer (90 Days) Make your School/District Profile stand out with background highlighting and logo placement on the job view page of each of your postings. $95/item * Employer Spotlight Promote your school/district to a wider audience with prime banner ad placement on the School Jobs Now homepage and all job seeker pages.* $400/30-day exclusivity *Contact our sales team by email or 1-877-338-7569 for ad specs. Question: Print recruitment options Answer: You can reach more top job candidates with print classified ads in Instructor and Scholastic Administr@tor’s recruitment sections. Rates Instructor 1x 3x 6x 8x 12x $300 $295 $280 $275 $270 Scholastic Administr@tor 1x 3x 6x 8x 12x $250 $235 $230 $205 $185 *per column inch Receive a discount on advertising when you leverage a print/online recruitment package. Contact our sales team at SchoolJobsNow_Sales@scholastic.com or 1-800-387-1437 for details on packages, print material deadlines, and mechanical specs.